The Acquisition and Management of Knowledge

Capitalising on your Investment in People by
Capturing and Sharing their Expertise

Seminar Programme

Introduction to knowledge and acquisition strategies
Understand the difference between information and knowledge. Identify the different types of knowledge and how they can be captured from different sources such as experts, documents and systems.

Sharing knowledge with other experts, users and systems
Learn how to maximise the re-use of the knowledge by sharing it with other experts, non-experts and systems.

What can we learn from case studies?
A number of visionary companies are using integrated knowledge systems. Understand what can be achieved and how it was done at world-leading organisations including Airbus, Rolls-Royce and QinetiQ.

Business benefits and implementation strategies
Integrated knowledge systems address critical business issues and deliver significant business benefits. A successful implementation needs to balance the deployment of the technology with the introduction of a culture that values and shares knowledge.